Política de Privacidade
29 de Setembro de 2023 2024-01-30 11:35Política de Privacidade
Privacy Policy
This Privacy Policy may be updated or amended as a result of changes in current legislation or in the Website itself. Please read it carefully each time you provide your personal data.
Visiting this Website does not imply that the User is obliged to provide any information about themselves. However, during the visit, personal data may be requested through forms.
The data we request on this Website are adequate, relevant and strictly necessary to provide the services offered, and you are never obliged to provide them. However, failure to provide the data may affect or prevent service provision.
The express consent that you give by accepting this Privacy Policy before providing us with your personal data grants us the legal basis to process your data. In accordance with Organic Law 03/2018 of 5 December, on Data Protection and the General Data Protection Regulation (GDPR), and based on the principles of transparency, loyalty and legality, we describe how we process your personal data below:
1. Controller
Your personal data will be included in the Website Users file, which will be received and controlled by:
PROWASH ROBOTICS S.L.U.
Tax ID. Code: B16909665
Registered office: Passeig Pere III 87 de Manresa, 08242, Barcelona (SPAIN)
Email: info@prowashrobotics.com
2. Purpose, legitimation and conservation of data
Processing data of users of the contact form
– Purpose of the Processing of the data of the users of the contact form:
Manage and respond to requests for information and/or queries sent to us by users of the website’s contact form.
Manage the sending of the information they request from us and, where appropriate, provide them with offers of the products and/or services of PROWASH ROBOTICS S.L.U. for which they have expressed interest.
PROWASH ROBOTICS S.L.U. will not make automated decisions based on your profile.
– Legitimation for the processing of data of users of the contact form: consent of the interested party:
The legal basis for processing the data of users of the contact form is obtaining their consent, which will be provided to us at the time of completing and sending us the completed contact form.
– Conservation period for user data from the website contact form:
We will retain the data of users of the contact form on the website for a period of 5 years from the last confirmation of interest on your part in our products or services, as long as you do not ask us to delete your data.
Processing customer and suppliers data:
– Purpose of the Processing of client and supplier data
Manage the existing commercial relationship, perform and/or subcontract the services that our clients hire us and carry out the company’s tax and administrative accounting procedures.
– Legitimacy for processing:
The legal basis for the processing of customer and supplier data is the existence and execution of contracts for the provision of services and/or sale of goods.
– Data retention period:
We retain supplier data while commercial actions and relationships are carried out and for the years necessary to comply with our legal and/or tax obligations derived from these contractual relationships.
Processing the data of the recipients of the newsletter and commercial communications of Prowash Robotics S.L.U.
– Purpose of the Data Processing of Newsletter subscribers and commercial communications:
Manage the subscription and sending of the Newsletter and commercial communications of PROWASH ROBOTICS S.L.U..
– Legitimacy for the processing of the data of the recipients of the Newsletter: Consent of the interested party:
The legal basis for the processing of the data of the recipients of the Newsletter and commercial communications is obtaining the unequivocal consent of the recipient of the newsletter – commercial communications, through their subscription.
On the other hand, the legal basis for the processing and sending of the Newsletters that PROWASH ROBOTICS S.L.U. can carry out for its CLIENTS is the legitimate interest of PROWASH ROBOTICS S.L.U., except in the case that you have expressed your interest in unsubscribing by sending an email to info@prowashrobotics.com.
– Conservation period for the data of the recipients of the Newsletter and commercial communications:
PROWASH ROBOTICS S.L.U. will retain the personal data of the recipients of the newsletter and commercial communications from PROWASH ROBOTICS S.L.U. necessary for sending the newsletter and other commercial communications for an indefinite period of time, unless We request the cancellation of the service of receiving Newsletters and other commercial communications by writing to info@prowashrobotics.com with a copy of your ID.
You may withdraw your consent for any specific purpose that you have previously accepted without affecting the legality of the processing based on that consent.
3. Data disclosure
Your data will not be disclosed to third parties, except to collaborating companies when this disclosure would improve the service for which the data were provided, when there is a legal obligation to do so, or when you have been expressly informed.
4. User rights with respect to their personal data
We hereby inform you of your rights when you provide us with your data:
- Right of Access: It is the right of the user to obtain information about their specific personal data and the treatment that has been carried out or carried out, as well as the available information about the origin of such data and the communications carried out or planned of the same.
- Right of rectification: It is the right of the affected person to modify the data that turns out to be inaccurate or incomplete. Only information under the control of PROWASH ROBOTICS S.L.U. may be satisfied, for example, eliminating comments published on the page itself, images or web contents containing the user’s personal data.
- Right to the Limitation of treatment: It is the right to limit the ends of the treatment foreseen in an original way by the person in charge of the treatment.
- Right of Suppression: It is the right to suppress the personal data of the user, with the exception of what is foreseen in the RGPD itself or in other applicable regulations that determine the obligatory nature of the conservation of the same, in time and form.
- Right of portability: The right to receive the personal data that the user has provided, in a structured format, of common use and mechanical reading, and to transmit them to another person in charge.
- Right of Opposition: It is the user’s right not to have their personal data processed or to have their processing ceased by PROWASH ROBOTICS S.L.U..
You can exercise any of these rights by writing to our registered office listed above or by e-mailing info@prowashrobotics.com, including a photocopy of your National Identity Document or equivalent.
You can find more information about your rights and the forms to exercise these rights on the website of the Spanish Data Protection Agency, www.agpd.es.
The User undertakes and undertakes not to transmit, disseminate or make available to third parties any content of the page, such as information, texts, data, contents, messages, graphics, drawings, sound or image files, photographs, recordings, software, logos, brands, icons, technology, design, codes or any other material to which you had access as a user of the page, without this enumeration having a limiting character.
5. Social Media
Data is not collected from visits to the public PROWASH ROBOTICS profiles on social media unless expressly authorized.
The user has a profile on the same Social Network and has decided to join the page created by PROWASH ROBOTICS S.L.U., thus showing interest in the information published on the Network. By joining our page, you give us your consent to the processing of those personal data published on your profile.
The user can access at all times the privacy policies of the Social Network itself, as well as configure their profile to guarantee their privacy.
PROWASH ROBOTICS S.L.U. has access to and processes that user’s public information, especially the contact name. These data are only used within the Social Network itself. They are not incorporated into any file.
PROWASH ROBOTICS S.L.U. will perform the following actions:
- Access to public profile information.
- Publication in the user’s profile of all the information already published on the PROWASH ROBOTICS S.L.U. website.
- Send personal and individual messages through the channels of the Social Network.
- Updates of the status of the page that will be published in the user’s profile.
The user can always control his connections, eliminate the contents that no longer interest him and restrict with whom he shares his connections, to do so he must access his privacy settings.
6. Protection and confidentiality of your data
We use organizational and technical measures to ensure your personal data is safe and confidential, preventing data loss, alteration and unauthorized processing. Our staff has been trained and has committed to confidentiality during data processing.
7. Submission of communications
The data used, or provided, in the informative and/or promotional communications are processed by PROWASH ROBOTICS S.L.U. for purposes consisting of the electronic sending of information and communications about services, activities, publications, and social and professional events of PROWASH ROBOTICS S.L.U. or third parties from the PROWASH ROBOTICS S.L.U. network; monitoring and optimization of marketing campaigns carried out using technologies for this purpose; and profiling for commercial purposes.
The legal basis of the aforementioned treatments is the express consent granted by the User. Consent for sending such communications may be revoked at any time in each of the communications received through the mechanism enabled for this purpose. The criterion of conservation of the data will be based on the manifestation contrary to the treatment on your part.
In any case, the rights of access, rectification, deletion, opposition, treatment limitation and portability may be exercised, when applicable, by email to info@prowashrobotics.com If you do not obtain satisfaction in the exercise of your rights, you may file a claim with the Spanish Agency for Data Protection through its electronic headquarters, presenting a claim for protection of rights.